Brands & Guides
The Brands We Service and the Guides We Publish
Everything in one place: the fireplace and chimney makes most often found in Ontario homes, plus straightforward guides that explain how your hearth system works.
We are an independent service company. Brand names are used to describe the appliances we service and repair. We are not an authorised dealer for, or endorsed by, any manufacturer listed here unless stated in writing.
Brands
Appliance Brands We Service
Gas, wood, pellet and electric appliances from the makes most often installed in Ontario.
Napoleon
Ontario-built appliances found in a very large share of the province's newer homes.
Gas, wood and electric fireplaces, inserts and stoves
Valor
Radiant gas appliances known for running without a blower.
Radiant gas fireplaces and inserts
Regency
A broad line covering gas, wood and pellet appliances at all sizes.
Gas, wood and pellet fireplaces, inserts and stoves
Heat & Glo
Widely installed direct-vent gas appliances, including large linear models.
Direct-vent gas fireplaces and inserts
Heatilator
Very common factory-built fireplaces in 1970s to 1990s Ontario housing.
Factory-built wood and gas fireplaces
Majestic
Long-running line with many older units still in service.
Gas, wood and electric fireplaces
Montigo
Large-format and custom gas appliances used in higher-end builds.
Custom and linear direct-vent gas fireplaces
Dimplex
One of the most widely installed electric fireplace lines in Canada.
Electric fireplaces, inserts and wall units
Amantii
Contemporary electric units common in media walls and condominiums.
Electric fireplaces and linear wall units
Pacific Energy
Canadian-built wood appliances valued for simple, serviceable design.
Wood stoves and inserts
Jøtul
Cast iron appliances with long service lives and specific gasket needs.
Cast iron wood stoves and inserts
Osburn
Quebec-built wood and pellet appliances common on rural Ontario properties.
Wood and pellet stoves and inserts
Enviro
Broad line with a strong presence in pellet appliances.
Pellet, gas and wood stoves, inserts and fireplaces
Harman
Pellet appliances with distinctive feed and control systems.
Pellet stoves, inserts and fireplaces
Vermont Castings
Traditional cast iron appliances with enamel finishes and sectional bodies.
Cast iron wood and gas stoves
Superior
Common factory-built units in mid-era Ontario subdivisions.
Factory-built wood and gas fireplaces
Marquis
Contemporary gas appliances often used in renovations.
Direct-vent gas fireplaces
Kingsman
Gas appliances found across a wide range of Ontario housing.
Direct-vent gas fireplaces and inserts
Homeowner guides
Understand your Fireplace Before You Book
Straightforward explanations of how hearth systems work, what goes wrong, and when a visit is worth it.
What an annual chimney inspection should actually cover
The components a proper yearly inspection looks at, and what a useful report says about each.
7 min read
How often does a chimney really need sweeping?
Why the answer depends on fuel, burning habits and flue temperature rather than the calendar.
6 min read
Gas, wood or electric: choosing a fireplace honestly
A straight comparison of heat output, running cost, installation constraints and maintenance.
8 min read
Ten signs your chimney needs attention now
The visible and audible warnings that indicate a problem worth booking rather than watching.
6 min read
Why your fireplace smokes into the room
The five causes of smoke spillage, in the order a technician checks them.
7 min read
Carbon monoxide and your fireplace: what homeowners should know
How CO reaches living spaces from hearth appliances, and what to do when an alarm sounds.
6 min read
Seasoned firewood: how to buy it, store it and test it
Wet wood causes most creosote problems — here is how to avoid buying it.
6 min read
Chimney fires: what happens, what to do, and what comes after
How to recognise a chimney fire, act safely, and understand the damage it leaves behind.
5 min read
A year-round fireplace maintenance schedule
What to do each season so nothing gets missed and nothing needs doing in an emergency.
5 min read
Chimney liner options explained
Clay tile, stainless steel and cast-in-place liners compared, with sizing and insulation explained.
7 min read
Buying a home with a fireplace: what to check before closing
What a general home inspection misses, and how to get the fireplace properly assessed in time.
6 min read
Stopping heat loss through your fireplace
Practical steps to keep heated air in the house when the fireplace is not in use.
5 min read